If any part of your package, headlights or contents was damaged during shipping – please contact us BEFORE contacting the shipping company. Sometimes filing a claim can take much longer than expected and runs the risk of the shipping carrier potentially collecting the box or boxes for inspection.
If a simple fix is available (whether by us or you), this is often preferable to a full claim investigation.
Please use our support page and we’ll respond as quickly as possible to help access damage and a solution. Emails are the best method for contacting us.
Posted in: Troubleshoot